Looking for expert CRM developers to enhance your CRM development services? Look no further than us!
Our team of passionate consultants is dedicated to ensuring the success of your CRM initiative. We don’t just develop optimized code; we also provide intelligent ideas and suggestions that can save you both time and money. Our greatest asset is our ability to create solutions that work in the context of your business.
Core Features of CRM
- Leads and Target
- Customer Database Management
- Quotation and Invoice
- Email Campaign
- Approval Workflow and notifications
- Project Task
- Self-service Reporting
- User defined fields
- User Roles and Permissions
Core Areas of CRM Development Services
Custom Module
We can create custom modules for you, such as a “Shipment” module with tracking details if you’re in the logistics business.
Workflow and Scheduler Automation
Our workflow and scheduler automation services can help you highlight relevant business events to the necessary users, such as triggering a notification to the VP of sales when a new opportunity worth more than HKD 50,000 is created. We can also schedule notifications to send you a morning feed of items that require attention.
Tweaking of Standard Modules
We can also modify standard modules to fit your specific business requirements. Additionally, we can integrate your CRM with your order management or accounting in real-time or through batch-based overnight loading.
Reports and Dashboard
Our reports and dashboard services can help you keep track of sales and after-sales KPIs values, as well as give an indication of areas that require attention. Together with workflows, reports, and dashboards, our services can make your organization more efficient.
Why iDigital?
Comprehensive CRM Services
We offer a wide range of end-to-end CRM services, including customization, implementation, integration, maintenance, and support. Our extensive service portfolio includes comprehensive CRM consulting services and product customization solutions.
Industry Expertise
Our dedicated team of professionals has comprehensive domain expertise. Expansive expertise in driving digital transition through CRM services across industries including healthcare, marketing, project management, gym, and accounting and many more.
Quality Assured
We use an agile and proven delivery methodology to ensure the highest quality of service. We don’t just identify problems – we also offer realistic solutions and incorporate them into the plan. This approach ensures that your project runs smoothly and efficiently, saving you both time and costs.
Customer Testimonials
The iDigital CRM solution is specifically tailored to suit our business operations and can be extensively personalized without requiring custom development. This solution comes with robust reporting capabilities, integrated business analytics, along with charting and graphing features, and management dashboards that ensure timely and relevant information is available to the appropriate individuals.
Our collaboration with iDigital has been a pleasant experience as they have helped us align our business processes with our IT systems to achieve seamless integration and provide management visibility at all levels of our organization. Through there advice, we have come to understand the importance of effective master data management. We now have access to real-time data anywhere, and can quickly turn it into the information we need to efficiently run our company and provide quality service to our clients.
Let our expertise help your business grow. Contact us today to learn more about our CRM development services.